Data Privacy
Porsche’s Digital Infrastructure Privacy Policy
This Privacy Policy describes the information privacy practices of Porsche Sales & Marketplace Canada, Ltd. (referred to herein as "Porsche”, “we”, “us”, or “our”), when you use the Porsche Digital Infrastructure and other of our digital offerings (hereinafter individually or jointly also referred to as "Services" and jointly "Porsche Digital Infrastructure"), including:
· your Porsche ID, the My Porsche portal or App (collectively, “My Porsche”),
· the Porsche Connect website, store, App, features and services (collectively the “Porsche Connect Services”),
· and/or various online marketplace functionalities, including the online marketplace website for the sale of Porsche parts, equipment and other vehicle-related and vehicle-independent products and services (the “Marketplace”).
The purpose of this Privacy Notice is to inform you what information we collect from you when you use the Services, how we use and share your information, and your choices regarding our collection and use. Please note that additional or different privacy terms may apply in respect of some of the specific services accessible through the Porsche Digital Infrastructure. In such case such terms will be posted for your review where those services are located and/or purchased. Please review any such terms before accessing these specific services. This Privacy Notice does not apply to any other Porsche companies or to Porsche dealers, which are independent third parties.
By utilizing the Services, you acknowledge that you have read, understood, and agree to our collection, use, and disclosure of your Information (defined below) as described in this Privacy Policy.
Last revised: July, 2024
1. Scope
This Privacy Policy applies to information collected about you by Porsche and our third party service providers when you use the Services. It does not apply to Porsche dealers or third party services that you may utilize in connection with the Services.
As used herein, “Personal Information” means information that is identifiable and can be used to identify a specific individual, such as your name and, if identifiable to you, your address, e-mail address, phone number, birth date, Porsche ID, vehicle identification number, driver’s license number, license plate number, or credit card number, or information related to your log-ons and use of the Services. “Non-Personal Information” means information that relates to you but does not directly identify you. “Information” is collectively used herein to refer to both Personal Information and Non-Personal Information.
2. Outside Canada
The use of the Services provided are governed in accordance with Canadian laws If you are located outside Canada, please return to www.porsche.ca and use the drop down box to find the website for users in your location
3. Changes To This Privacy Policy
Porsche may update this Privacy Policy from time to time effective upon posting the revised Privacy Policy, along with the date on which it was most recently updated, on our website, store, or other platforms where the Services may be accessed. Please periodically review this Privacy Policy for updates. If a change to this Privacy Policy materially affects the use or disclosure of your Personal Information, we will notify you via email or by placing a more prominent notice on our homepage located at https://shop.porsche.com/ca. By continuing to use the Services thereafter, you agree to accept such changes to this Privacy Policy. Please contact us as described in the below Contact Us section if you would like information regarding any changes.
4. Information We May Collect
Porsche may collect Information about you from a variety of sources, including Personal Information you provide directly to us and Information we collect about you when you access and use the Services. We may also collect your Personal Information from independent Porsche dealers or third party service providers. We may combine any of the Information collected about you for the purposes described in this Privacy Policy.
Information You Provide Us. We collect Information you provide to us when you:
· create and use your My Porsche account/My Porsche App/Porsche ID;
· register for any of the Porsche Connect Services which can be done by using My Porsche;
· reserve and purchase services and products through the Marketplace;
· use any of the Services including but not limited to Porsche Connect Services;
· participate in any event, program, contest, survey, or other promotion that we may offer from time to time (collectively, “Events”);
· contact or communicate with us;
· request information from us;
· access or use Porsche pages or accounts on any third-party social media platforms such as Facebook or Twitter;
· provide or submit comments, suggestions, experiences, or other content to us; and/or
· otherwise interact with us and the platforms that we offer to provide you with access to any of the Services.
As part of your interactions with us and your use of the Services, the information we may collect includes, without limitation, the following:
Vehicle Information: We may collect information that your vehicle generates about your vehicle’s performance and operation such as vehicle speed, door lock and window status, tire pressure, oil level, mileage, fuel consumption, vehicle position and direction, ignition and engine status, battery voltage, air conditioning status, temperature and charging data (for electric and plug-in hybrid electric vehicles). We may also collect information from your vehicle about warranties, your vehicle’s service history and information to identify your vehicle such as the vehicle identification number, the model year, and a model picture.
Registration Data: To register for and use the Services, including the Porsche Connect Services in your vehicle, you must create a My Porsche account and provide your vehicle identification number, Porsche ID, login credentials, name, address, mobile phone number, e-mail address, password and, if applicable, the language in which you wish to communicate with us. Depending on the service for which you register, you may be asked to provide other information such as additional profile information including academic titles, business contact data, date of birth, other telephone numbers, credit card information (which is stored exclusively with the payment service provider), and your vehicle license number and a personal vehicle name. In addition, you can provide information about your interests, preferences and the contact channels you would like to use. If you use a Porsche Connect Service that requires vehicle ownership, you or an authorized Porsche Centre must provide information and documents to verify that you are the vehicle owner (or if you are not the owner a power of attorney from the vehicle owner). Such information may include your vehicle identification number, date of birth and birthplace. After the verification process is complete we may retain your identification information, but the copies of the documents will be deleted. If you add a vehicle in your Porsche ID user account, a specific vehicle is assigned to you and a vehicle relationship will be created. We also may enable our third-party partners to offer a registration and login procedure involving the Porsche ID. This means that you do not have to remember any new login data for the third-party offer. If you decide to use the registration and login procedure involving the Porsche ID as part of the third-party offer, you will be redirected to a registration login with your credentials. We will then send a message to our third-party partner that you have successfully registered. As part of the registration and login process, you can confirm to us that the third-party partner may access the profile data of your Porsche ID user account. This then also applies to the payment data stored there, if applicable. This means that you do not have to re-enter or maintain your profile data and, if applicable, payment data (e.g. if your address changes) in order to create your user profile for the third-party offer. Changes to the profile data in the user account of the third-party offer are then also synchronized accordingly in your user account for the Porsche ID.
Voice Data: Voice data, including language preference, is collected to enable voice control and voice inputs in certain Porsche Connect Services. Voice data is transmitted as recordings from the vehicle to us for the purpose of conversion into text. The text, which is created by a service provider, will be transferred back to the vehicle.
Mobile Device Contents: Certain Porsche Connect Services such as the My Porsche App can access the address book, calendar, email, SMS, camera function, and images stored on your mobile device to provide certain features including communication services such as hands-free dialing services, sending of e-mail or SMS text messages, and displaying and announcing incoming calls, texts and emails, and providing alerts. Granting permission is voluntary. Permission remains active unless you revoke it by deactivating the relevant setting. For more information about how you may opt-out from allowing us to have access to your mobile device please see Section 7 “Your Choices.”
Wireless Communications: Some Porsche Connect Services are delivered via a wireless connection, and information about your use of the Porsche Connect Services may be communicated to Porsche through the wireless network. Please note that when signals are transmitted via public telecommunication networks outside your vehicle, third parties, especially network operators, may have access to certain information and potentially determine your location. In addition to the respective network operator, virtual network operators may also have access to this information.
Image/Video Data of your Vehicle or its Components: If you use a Porsche Connect Service to receive information related to services or repairs performed on your vehicle, images and videos of your vehicle or its components may be provided to you through the Porsche Connect Services.
Information Collected Automatically. Our Services, email messages, and advertisements use various tracking technologies that may include cookies, log file information, and web beacons (collectively, “Data Collection Tools”) to automatically collect Information from you. We, along with our third party service providers, use Data Collection Tools for a variety of purposes, including enhancing your experience with our Services. Please see below for more information regarding the Data Collection Tools that we may use.
Cookies: Cookies are small text files stored by your Internet browser that allow us to learn more information about your visit or use of the Services. Other tracking technologies such as clear gifs and web beacons work similarly to cookies and place small files on your devices or monitor Site activity and allow us to collect information about how you use our Sites. For information regarding the use of cookies and certain other tracking technologies in connection with certain of the Services, please see our Cookie Policy here: https://porsche.com/canada/en/cookie-notice//
Device and Browsing Information: Each time you access the Services, information is automatically reported by your browser or mobile device such as your web request, Internet Protocol (IP) address, browser type, device type, and the device and system IDs for your devices and mobile radio modules, device operating system, referring / exit pages and URL, date and time of access, duration of visit, number of clicks and how you interact with Linked Sites, domain names, landing pages, pages viewed, and other such information.
Clear Gifs/Web Beacons: When you use the Services, we may employ clear gifs (also known as web beacons) which are used to anonymously track your online usage patterns. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information facilitates more accurate reporting and improvement of our Services and enables us to attempt to make emails more relevant and send them in a more targeted manner.
Location Data: Certain features of our Porsche Connect and Porsche Charging Services will access, collect, monitor, and/or remotely store real-time “location data,” traffic, and movement information which may include GPS coordinates needed to provide certain location-related features of the Services. Granting permission is voluntary. Permission remains active unless you revoke it by deactivating the relevant setting. For more information about how you may opt-out from allowing us to have access to your location data please see Section 7 “Your Choices.”
Analytics Information – Porsche Connect Website: We use third- party analytics tools, such as Google Analytics, to help us measure traffic and usage trends for websites. Google collects Information sent by your browser or mobile device, including the pages you visit and other Information that assists us in improving our Services. For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/.
Analytics Information – Porsche Connect Mobile App: We use third-party analytics tools, such as Microsoft Visual Studio App Center Analytics and the Software Development Kit (SDK) within the My Porsche App. Microsoft Visual Studio App Center Analytics collects anonymized data on usage of the software for the purposes of improving the My Porsche App. The frequency of usage of the software, individual functions, software malfunctions, model, version and status information, the operating system, the language and the country of the device are recorded. The Software Development Kit (SDK) generates an installation ID and a session ID. In addition, information about the device, such as the model or the operating system, is sent to a Microsoft server and stored there. Microsoft will use this information on our behalf to evaluate your usage of our App, to compile reports on the activities of our App and to provide other services related to the usage of the App and Internet usage.
Further information about the data protection and security of Microsoft Visual Studio App Center Analytics can be found here:
Privacy Statement: https://privacy.microsoft.com/en- us/privacystatement
Legal Information: https://azure.microsoft.com/en- us/support/legal/
Terms of Use: https://azure.microsoft.com/en- us/support/legal/website-terms-of-use/
Objection to app tracking: Using our App does not require you to accept activation of the analytics function within Microsoft Visual Studio App Center Analytics. After successful login, a dialog with the title “App Analytics” is displayed, in which you can grant or revoke the rights for the sending of data. If you do not want to activate the sending of analysis data, select “Deny” in the dialog.
You can also subsequently withdraw your consent in the Settings menu within the Connect App. To do this, select “Settings” and clear the checkbox “App Analytics” under the menu item “Access authorizations”. Please note that withdrawing consent will not affect data that has been previously collected.
Information We Receive From Third Parties. We may receive Information about you from third parties. For example, if you access our Services through a third-party connection, such third party may pass certain information about your use of its service to us, such as in the case of the Porsche Charging Service. We also receive Information you have provided to Porsche Centres.
My Porsche:
To use many of the applications offered within the Services in full, it is necessary to register and create a Porsche ID user account in My Porsche. You may elect to have an authorized dealer facilitate registration in which case the dealer will provide Porsche with your Information at your direction. You will then receive, for example, an email with a link which you must use to confirm your registration and creation of your Porsche ID user account. A second feature allows you to additionally verify your identity, for example via an SMS code, which you then enter during the process of registering and creating your Porsche ID user account. If you have an authorized dealer associated with your Porsche ID user account, the information stored in your Porsche ID user account, in particular contact data, support, contractual and service data, as well as data about your interests, vehicles and services used will also be exchanged with the authorized Porsche Centre and will be synchronized with other information about you. If you no longer wish information to be transferred in the future, you can change this in the user settings of your Porsche ID user account accordingly. You may also register and create your Porsche ID user account yourself by entering your Information independently. After successful verification, you may receive an e-mail with a link to confirm your My Porsche registration and create your Porsche ID user account. A second feature may be used for additional verification, for example via an SMS code, which you then enter during the process of registering and creating your Porsche ID user account. For more information about the information that we collect when you register the Services or create a Porsche ID, please see the “Registration Data” section above. If you delete your Porsche ID user account, the functionality of the Services may be limited or eliminated and the full use of the Porsche Digital Service Infrastructure will no longer be available to you.
Porsche Connect Services:
Purchasing of Porsche Connect Services. If you purchase Porsche Connect Services, we will collect the login and logout times, commenced and completed credit card charging processes, with location, duration and time, your contract terms, the products you have purchased, the settings you have made in the My Porsche App, the vehicles you have added, photos of the vehicles, user data stored in the Porsche ID, the status of the booked services, addresses for calendar entries, and addresses for contacts.
Services Information. We will process Personal Information when you use individual services available in the My Porsche App or in the vehicle such as Weather, Radio Plus, Calendar, News, Voice Pilot, Wifi, Location Alarm, Speed Alarm, Valet Alarm, E- Control, Climate, Car Alarm, Horn & Flash, Remote Lock & Unlock, Breakdown Call, Porsche Vehicle Tracking System, Navigation Plus, Media Streaming, and Smart Home service. For detailed descriptions about what information Porsche collects and additional information about how we use this information when you use these individual Porsche Connect Services, please review the “Further information on data protection” link provided in the pages that describe the Porsche Connect offerings and packages available for each Porsche model found in the Porsche Connect Store website. The information is available after selecting the respective model and Porsche Connect Service offering at https://connect-store.porsche.com/offer/ca/en-CA on the bottom of each offerings page under Offer Details.
Porsche Contact Centre:
You can use various communication channels to contact us regarding the Porsche Connect Services, including by telephone, e-mail or live chat, for technical support needs, assistance with purchasing services or products or with general questions. When you contact our Porsche Contact Centre, we will use your Personal Information insofar as this is necessary to provide service to you. It is possible that we may ask you to provide additional information to process your specific request. Without this data, we will not be able to process your inquiry or respond to your request.
If you use support services at your local Porsche Centre, your dealer can also retrieve this data. To facilitate this service, we also transmit the aforementioned data to the relevant Porsche Centre.
5. How We Use Your Information
We use your Information, including Personal Information, for a variety of business purposes, including:
· providing the Services to you;
· communicating with you;
· creating and managing your Porsche ID account registration;
· facilitating your request for services provided by a third party, such as through the Porsche Connect Store or the Marketplace;
· customer service and technical support, which may include responding to your requests, resolving issues, and/or troubleshooting problems;
· responding to your inquiries, comments, or postings;
· administering Events;
· improving and customizing the Services, and our communications;
· to personalize your experiences while using the Services;
· internal operations such as enhancing our products and services and the quality or safety of the services or devices which we may own, control or provide;
· to conduct research and analysis including to evaluate, develop and demonstrate technology;
· verifying your identity and processing payments;
· investigating or settling inquires or disputes;
· marketing purposes;
· enforcing our Terms and Conditions of Use and any other applicable terms and conditions and agreements;
· compliance with law;
· protecting the security and integrity of our business, the Services, brand, customers, and services providers while using Personal Information as may be reasonably necessary and proportionate for these purposes;
· short-term, transient use including non-personalized advertising shown as part of a consumer’s current interaction with us;
· auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with state privacy laws and other standards; and
· debugging to identify and repair errors in our systems.
We may combine all the Information we collect or receive about you for any of the foregoing purposes.
6. How We Share Your Information
We share and disclose your Information, including Personal Information, under the following circumstances:
· with third parties that provide a variety of services on our behalf, including the development, hosting, maintenance, and support of the Services; payment processing; identification verification, fraud prevention, data management, storage, and analysis; customer service; communications; and marketing;
· with independent, authorized Porsche Centres in connection with the Porsche Connect Services or booking of service appointments;
· to facilitate your request for services provided by third parties, such as through My Porsche, the Porsche Connect Store and/or the Marketplace;
· with third party business partners in connection with My Porsche, the Porsche Connect Services and/or the Marketplace;
· with members of the Porsche affiliated group of companies for promotional or other purposes;
· product development;
· to manage and administer Events;
· to comply with law, a court order, or other legal process, or in connection with a legal investigation;
· as may be necessary to protect the rights and interests of Porsche, our affiliates, authorized Porsche dealers, third party business partners and service providers, and our and their respective employees, customers, visitors, users, or any other person or entity;
· to enforce our Terms and Conditions of Use, and any other applicable terms and conditions and other agreements;
· in the event of a corporate transaction, including a merger, acquisition, financing, dissolution, transaction or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of Porsche’s business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Information may also be transferred as a business asset of Porsche. If another third party acquires Porsche or any of it business operations, whether through stock or asset purchase, such third party will possess the Information, including Personal Information, collected by us and will assume the rights and obligations with respect thereto as described in this Privacy Notice;
· in aggregated or other non-personally identifiable form; and/or
· in accordance with your consent.
If you wish to opt out of any of the data sharing practices described in this section, please contact us as described in the below Contact section.
7. Your Choices
We provide you with the opportunity to provide, update and/or delete certain Personal Information and to opt-out of having your Personal Information used or disclosed for certain purposes. For example, you may
· choose whether to provide certain optional Personal Information when registering for the Porsche Connect Services;
· update your Porsche ID;
· delete your Porsche ID;
· change your preferences for certain communications;
· choose whether to receive promotions and offers from us;
· request that we do not share your Personal Information with third parties for their marketing purposes; and/or
· request access to your Personal Information.
You may exercise your choices by contacting us as described in the below Contact Us section, through our Contact Centre, via your Porsche Connect account, or following the instructions provided in communications sent to you. If you contact us, you may be required to provide account information so that we may access your user account and make any changes or perform any actions you request. We may contact you by phone, text message or e-mail as needed, provided that you have consented to be contacted via the relevant channel(s), in order to assist you with registration and with activating and using the Porsche Connect Services.
Because we plan our communications in advance, there may be a delay until your request becomes effective. If you continue to receive our communications after expressing an opt-out preference, please let us know so that we can investigate the situation. We will, however, continue to send transaction-based communications.
In some cases, if you choose not to provide us with the requested Information, you may not be able to utilize certain features of the Porsche Connect Services:
Mobile Device Contents: For Porsche Connect Services such as the My Porsche App that can access your address book, calendar, camera function, and images stored on your mobile device, you have the option to allow or not allow such access within the My Porsche App. You can use the configuration in the My Porsche App and the settings in your mobile device to allow or prevent such access. However, if access is disabled you may not be able to use certain features of the Porsche Connect Services.
Data Collection Tools: You may be able to opt-out of the automatic collection of some Information by referring to your web browser’s or mobile device’s options or settings menu. However, doing so may disable many of the portions, features, or functionality of the Porsche Connect Services. For example, most web browsers automatically accept cookies, but you have the choice to set your browser to accept or reject cookies. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. See our Cookie Policy for Websites below for more information.
Google Analytics: Google provides users choice on how their data is collected by Google Analytics by developing an Opt-out Browser Add-on which can be located at: http://tools.google.com/dlpage/gaoptout?hl=en.
Location Data: You may opt-out from allowing us to have access to your location data by adjusting the permissions in your mobile device and/or the Porsche Connect Services, though some features of our Porsche Connect Services may not function properly if use or availability of location data is impaired or disabled. Please note that even if you do not provide Porsche with access to location data through the Porsche Connect Services, your vehicle may collect and transmit location information if you use features of the Porsche Connect Services designed to respond to emergencies, collisions and for other services for which you have registered.
Wireless Communications: Depending on your wireless network connection, the features of your vehicle, and the Porsche Connect Services that have been activated, the vehicle’s exchange of data may be deactivated in whole or in part by (a) removing the SIM card or disconnecting your end device, if the wireless network connection is established via an installed or pre-installed insertable SIM card or a Wi-Fi connection; or (b) adjusting the settings and permissions accordingly in the options menu of your vehicle. Permission remains active unless you revoke it by deactivating the relevant setting. Some features of our Porsche Connect Services may not function properly if use or availability of wireless communications is impaired or disabled.
8. Use of Porsche Connect Services By Unregistered Users
If other persons use your vehicle and the navigation and infotainment system, certain Information as specified in Section 4 is collected and stored under your user account if such person does not have their own Porsche Connect account. In this case, it is not possible for us to identify the other user due to the lack of identifying information. If you or the other person do not wish for such information to be collected and/or stored under your account, please do not allow such person to use the navigation and infotainment system.
9. Third Party Services
By using certain Porsche Connect Services such as the My Porsche App in combination with your mobile device, you can view and use the content of certain third party provided multimedia, information, and communication services (e.g., Google Earth®, Apple Car Play®, Google Maps) in your vehicle’s infotainment-system or in the My Porsche App. For personalized contents (e.g., playlists or favourites) you can use the My Porsche App to log in at service providers – with whom you may be registered – using your personal login information, and access the content of these third party services. You may also book or purchase services and products from us, our group companies and third party service providers who present and offer their products and services through the Porsche Connect Store. When utilizing such third party services in connection with the Porsche Connect Services, at your direction and with your consent, your Information will be transmitted to and collected and used by such third party service providers and your vehicle’s infotainment system. If you switch on the location function of your mobile device, third party service providers may be able to access your location data during your use of the My Porsche App and the vehicle’s infotainment system.
The Marketplace offers a central platform where you can book or purchase services and products from us, our group companies and third parties. The Marketplace may be accessed with a Porsche ID or through the guest access feature for users who do not have a Porsche ID. When you access the Marketplace your Information will be collected and used by us in accordance with this Privacy Notice and by third parties who offer their products and services.
Third party services provided through the Porsche Connect Services and the Marketplace are not subject to this Privacy Policy. Please refer to the respective third parties’ privacy policies for details on their privacy practices.
To process payments for products or services within the scope of the Services we use third party service providers to verify your identity, manage your credit card information and process payments. When you enter your credit card information, you are interacting with the payment service provider and entering your information directly into an entry field of the payment service provider which encrypts, stores and uses this information independently for your payments. The encrypted information is then transferred from us to the payment service provider where it is stored and used for your payment. We do not collect or store any of your credit card information. Payment service providers may also determine the fraud risk associated with your transaction using customer information (e.g. name and identifier, sales history, etc.). The transaction data is checked and examined for abnormalities (e.g. frequency of password changes, delivery address differing from invoicing address) by the payment service provider..
10. Your Privacy Rights
You may have one or more of the following privacy rights. We will honor requests received to the extent required by applicable law and within the time provided by law. Should you contact us to change or withdraw your consent or when requesting access to or correction of your Personal Information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for an provide you with the Personal Information that we hold about you. We may charge you a reasonable fee to provide you with a copy of your personal information; however, we will advise you of any fee in advance.
If you require assistance in preparing your request, please contact our Privacy Officer.
Withdrawing Your Consent. You have the right to change or withdraw your consent to the further communication or use of your Personal Information at any time, subject to reasonable notice and to certain limitations such as legal or contractual obligations. Please note that in some cases, the withdrawal of consent may render us unable to continue to provide you with products or services where the collection, use or disclosure of your Personal Information is necessary to provide the product or service.
Accessing Your Personal Information. You have the right to request access to and/or obtain a copy of your Personal Information. Please note that your right to access the Personal Information that we hold about you in not absolute. There are instances where applicable law or regulator requirements allow or require us to refuse to provide some or all of the Personal Information that we hold about you. In addition, your Personal Information may have been destroyed, erased, or made anonymous.
Correcting Your Personal Information. You have the right to request that we correct inaccurate Personal Information that we have collected about you, subject to certain limitations.
11. How We Protect Your Personal Information
We use reasonable technical, administrative, and physical safeguards to protect your Personal Information from loss, theft, and unauthorized access, disclosure, copying, use, and modification. The protections we use depend on the sensitivity of the information being protected. These measures include:
· Technical measures like encryption to protect sensitive information transferred over the internet;
· Employee privacy and security training;
· Restricting access to personal information by employees, affiliates, and service providers to those who need it to perform their respective function;
· Requiring our affiliates and third-party service providers to provide substantially the same level of protection as provided by Porsche Cars Canada, Ltd. and Porsche Sales & Marketplace, Ltd.
We will retain your Personal Information for only as long as necessary to fulfill the purpose identified when you provide your Personal Information to us or our third party providers, for any new purposes to which you have consented, or as required by law.
Porsche and its service providers may store and process your Personal Information interprovincially and outside of Canada. When a service provider is located outside Canada, your Personal Information may be processed and stored in a country whose laws vary from Canada’s (e.g. the United States, Germany), and where the government may compel the disclosure of your personal information under local laws.
Although we take care to secure your information, no amount of safeguards can guarantee absolute security. We encourage all Porsche Centres to comply with applicable privacy laws, however, each Porsche Centre is a separate, independent legal entity from Porsche Cars Canada, Ltd. and Porsche Sales & Marketplace, Ltd. and is solely responsible for its own compliance with privacy laws.
12. Children’s Privacy
The Porsche Digital Infrastructure is not intended for use by minors. If you believe we may have collected the personal information of a minor without parental or guardian consent or in a manner not authorized by law, please contact us.
13. Contact Us
If you have any questions or comments about this Privacy Policy or our privacy practices, you may contact us by:
· sending an email to privacy@porsche.ca,
· calling 1-800-PORSCHE, or
· by mail at the address specified below.
Attention: Privacy Officer
Porsche Cars Canada, Ltd.
165 Yorkland Boulevard, Unit 150
Toronto, ON, Canada
M2J 4R2