User Information | Basic Information - Name (including any titles and suffixes), E-mail address (Porsche ID), Contact information (including Mobile phone number), Address, Account password, Preferred language
Vehicle and Ownership Information - Vehicle information
- Any information necessary for verification of vehicle ownership (information indicated in identification and proof of ownership documents and – if you are not the owner of the vehicle – a power of attorney from the vehicle owner / the names, dates of birth, places of birth, addresses, and validity information of the documents shown in the respective identification documents and the vehicle identification numbers, owner names, and addresses shown in the ownership documentation, PIN)
Voluntary information - Additional name information (e.g. academic titles, etc.), Company contact information, Date of birth, Additional phone numbers
- Credit card information (stored exclusively by the payment service provider)
- Vehicle license plate number, Personal vehicle name
- Interests and preferences, Desired contact channel
※The above information is only collected when you voluntarily decide to input such information during the registration process. | Until user withdraws membership |
Automatically Collected Information | Through the My Porsche Website and Porsche Connect App - Date and time of access, Duration of the visit to our website, IP address, the time of your last login
- Type/Version of web browser, Operating system, The pages you visit on our website, Domain name, Cookies
- Volume of data transmitted, Nature of event, System crashes and similar events
Through the Porsche Connect App - Time of login and logout processes, Started and finished loading processes with location, duration and time
- Your contract terms, Your purchased products, Status of booked services
- The settings you have made in the Porsche Connect App, My Porsche profile data, Addresses of calendar entries, Addresses of contacts, The vehicles you added, Pictures of the vehicles
| 13 months form the date of collected or Until the date purpose is fulfilled |
Service Information | - Device and system IDs of your end devices and mobile radio modules
- Location information of vehicles and mobile devices that have installed the Porsche Connect App
- Equipment and vehicle master data, such as the vehicle identification number, ongoing warranties, vehicle model, the model year and a model image
- Information related to registration, purchases/payments, and details of use
- Vehicle and environmental data and movement information from your vehicle, Infotainment system usage data, technical vehicle data and related environmental data, along with a temporary identification key, Voice Data, The SIM card numbers (ICCID, IMSI, MSISDN)
- Telecommunication data (data collected, processed, and used based on the provision of the telecommunication service or to establish connectivity)
- (Relating to service appointment requests) the service dates you have selected, the scope of service you desire, and the desired contact channels for the dealer or service company chosen by you
| Retained until user withdraws membership |